Sales is more than just selling. In this program, we teach our participants to optimize foundational sales skills, evolve their strategic analysis and formulation skills, and develop the associated tactics of a successful sales infrastructure for their business. It’s time to start thinking differently about sales.

Not only did we design this program to support the development of experienced sales reps, but also to guide new sales reps ensuring they know the best practices of a revenue-generating sales process. With Naida, you can strengthen your sales team’s closing ratio, and ultimately, increase revenue.

Relationships and the maintaining of relationships are the key ingredient to the growth of any business.

Through Naida Customer Service Training, participants explore the role customer service plays in the sales cycle, learn to differentiate themselves from the competition, and focus on communicating care and building relationships.

Participants will gain the skills to handle objections, offer a memorable customer experience, and increase the probability of converting prospects and one-time customers to long-term, repeat customers.

If you’ve ever been overwhelmed by the countless directions you can take your business, this training program helps reframe the way you think about those choices, giving you a clear sales and marketing strategic direction.

Naida will give you the lens from which you can create a more symbiotic relationship between your revenue generating departments, so they work towards one goal: the growth of your organization. We will train your team to think differently about how you can scale your growth and create a recurring revenue model to increase the lifetime value of your customer.

You might have a business strategy, but sometimes, you lack the skills or knowhow to execute upon that strategy. In today’s world, it’s prudent for any small-to-medium-sized business to have a strong digital marketing presence.

In this program, Naida will assess where your business digitally stands and identify technology gaps and your potential for opportunity. Whether it’s a matter of content organization or understanding how certain digital platforms work, we work with the key members of your team to give them a foundational skillset in a variety of digital initiatives.